All our products are handmade in our family glass factory in Bohemia, Czech Republic.
Bohemian crystal is best-known for its sparkling clarity and have been sought-after commodity for centuries. Since foundation of our factory in 1905, we have refined the glassmaking process to achieve the highest quality of glass products using the original techniques of mouth-blowing and hand-shaping.
We use sodium-potassium crystal glass with colour additives. Glass in our factory is famous for the clarity and brilliance. We add the colours to the furnace pots during the melting process. Pot colours represent the highest grade of coloured glass.
No. All our glass is lead-free and 100% safe for your health and the environment.
Yes. All our glassware is dishwasher safe but the washing programme shall not exceed temperatures of 40°C. We recommend washing KLIMCHI glassware in hand using warm water and mild detergent to increase the longevity of the products.
Order & Shipping
Currently we ship directly from our factory to all European countries, USA and Canada. Shipping costs are indicated at the checkout page. We have a FREE shipping rate policy for all UK and Europe orders.
It depends which country the order will be shipped to, ranging from 2-5 business days. Delivery details will be provided in your confirmation email.
Once your order is shipped you will receive an email with an online tracking number.
If you experience problems tracking your order, please check your courier tracking email. Alternatively, you can contact us at firstname.lastname@example.org and we are happy to assist you.
We use FedEx and their local courier partners. You’ll be notified of the courier details together with the tracking number in your confirmation email.
Delivery & Returns
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our standard return policy for full refund is 30 days. Please review our return policy for details.